Whitecliff & Child Okeford Appointments

Appointment System

Access the Online Appointment System

The practice operates an appointment system for all its clinical staff, and bookings can be made on-line via our web site, in person at reception or over the telephone between 8am and 6.30pm. Although we do our very best to provide a flexible service, we regret it is not always possible to offer appointments at exactly the time of your choice.

One appointment is for one person only; if someone else needs attention they will need a separate appointment.

Please note that if you are registered for online services you can book appointments on the internet via this website (click the link above). To register for this service you will need to take identification with you to the surgery reception and ask for registration documents to be printed for you.

To ensure that patients with really urgent problems can be given prompt attention, please don’t ask for an urgent appointment for:

  • Repeat prescriptions
  • Blood tests or blood pressure checks
  • Pill checks or routine ante-natal checks
  • Certificates for work
  • Minor ailments such as coughs and colds Long standing medical problems  

At certain times in the year we have pressure on our system. Please help us to provide the appropriate appointment for you by using the following guidelines:

Routine - reviews, checkups, non-urgent matters.

Immediately Necessary/Urgent - same day appointments.

Immediately necessary appointments are dealt with by our triage system. You will be asked for a telephone number for a Doctor or Nurse Practitioner to contact you if you ask for an appointment for the same day. Please do not come into the surgery for an appointment the same day, give us a ring to enable us to get the appropriate clinician to ring you.

Consult Doctors with eConsult

Contact your doctors to get advice for your problem now!

eConsult is a set of online tools for you to check which service is right for your symptoms, get immediate self-help advice, find out what other services can help you or send an online consultation to your GP practice. It may help manage certain conditions, without the need to attend the surgery in person. This service is completely free for NHS patients.

Click here to get started!

If you want to send an online consultation to the Surgery, all your need to do is click on the link above. From there, either click on the condition you'd like help with, or click on 'I want general advice'. You then just need to fill out the form. Your GP will decide on the best treatment option and will either call you with advice, arrange an appointment or prepare a prescription. 

Home Visits

If you think you require a visit, please telephone the surgery before 10.30am. The receptionist will ask for some details so that the day can be planned, and priority can be given to urgent cases.

Visits are only if the patient’s medical condition makes it impossible for them to come to the Surgery.

Home visits use up a large amount of Clinicians time in travelling alone.

If someone is so ill that they need to go to Hospital, they will have to be moved anyway.

Most examinations and tests are best done at the Surgery.

Surgery Timetables & Other Information

Extended Surgeries

These are surgeries held out of normal surgery times (held after 6.30pm) and are available throughout the working week.

Please call the Surgery for further information.